Refund policy
Return Policy
All sales are final. No refunds or exchanges. If you believe your order has been damaged in transit please email with concerns.
Shipping
I ship Internationally. Please allow up to 5 days for your order to process, and 3-5 days for it to be shipped out (Unless specified in product description)
(You will get a shipping confirmation in your email the day it's been shipped).
FREQUENTLY ASKED QUESTIONS
I have a question about my order status?
Contact vinniehagerstudio@gmail.com for all questions and concerns
Can I get a refund? Can I exchange an item?
No, all sales are final. Please make sure you review the item description and purchase information carefully before submitting a payment.
What is the best way to wash your clothing?
I recommend washing each article of clothing by itself in cold water and to be hang dried afterwards. If possible dry cleaned.
When do you restock the Webstore?
All items I make are unique and only exist once (unless specified in the product description).
Collections are created and available for purchase roughly 3 times per month.
How do I order a custom piece?
For all custom inquires please email vinniehagerstudio@gmail.com or dm @vinniehager on Instagram