Shipping policy

Return Policy


All sales are final. No refunds or exchanges. If you believe your order has been damaged in transit please email with concerns.


Shipping

I ship Internationally. Please allow up to 5 days for your order to process, and 3-5 days for it to be shipped out (Unless specified in product description)
(You will get a shipping confirmation in your email the day it's been shipped).


FREQUENTLY ASKED QUESTIONS

I have a question about my order status?


Contact vinniehagerstudio@gmail.com for all questions and concerns


Can I get a refund? Can I exchange an item?


No, all sales are final. Please make sure you review the item description and purchase information carefully before submitting a payment.



What is the best way to wash your clothing?

I recommend washing each article of clothing by itself in cold water and to be hang dried afterwards. If possible dry cleaned.


When do you restock the Webstore?
All items I make are unique and only exist once (unless specified in the product description).
Collections are created and available for purchase roughly 3 times per month.

How do I order a custom piece?

For all custom inquires please email vinniehagerstudio@gmail.com or dm @vinniehager on Instagram